Autoland Privacy Policy

Autoland, LLC. is committed to protecting the privacy of visitors to our web site. We collect information about our visitors only when we need information in order to assist visitors in the car buying process, such as when visitors request a quote from us, and in order to improve the user experience at our web site. Our complete privacy policy is described below.

Information We Collect

Autoland will collect information about our web visitors in the following instances:

• When you request a quote from us, you will need to provide information such as your name, address, telephone and fax numbers, email address, and other such information in order for us to be able contact you with a quote. If you list your pre-owned car in our listing service, you will need to provide us with information such as your name, address, telephone and fax numbers, email address, and other such information in order for us to contact you.
• We will also need information from you relating to the car that you would like to purchase or your financing options if you use our web site tools such as our Payment Calculator, Lease vs. Buy Quiz, new car quotes, and pre-owned car listings. This information relates to, for instance, the make and model of the car you are interested in, the amount you would like to finance in order to purchase your car, and the region in which you would like to search for pre-owned cars. Such information is required in order for us to better answer your queries and to complete certain transactions.
• We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We monitor specific usage patterns such as the number of visitors, the length and frequency of visits to our web site, page views, and navigation patterns. This information is anonymous and is not personally identifiable, and we use the information in order to develop, test, and improve the design and layout of our web site, or to improve our products and services. All of this is done with the intention of better servicing our customers' needs.
• In the future, we may choose to personalize the experience of our repeat visitors based on previous usage patterns in order to enhance the user experience. In addition, we may choose to use the information we collect from you in order to notify you about special promotions. If you would prefer not to receive such notifications, please contact our customer service department at privacy@autoland.com.

Sharing Information with Third Parties

Currently, Autoland does not sell, trade, or otherwise make your personal information available to third parties except with our affiliates, partners, and vendors but solely for the purpose of completing the transaction you requested, and we only provide the information necessary for the third party to provide these services. Further, these parties are not allowed to use personally identifiable information except for the purpose of providing these services. Please note that in the future, Autoland may elect to share your personal information with trusted third parties such as business partners or sponsors, or share our general web user statistics (which are anonymous and do not include personally identifiable information) and patterns with our partners, investors, advertisers, vendors, and others. If our policy changes with respect to sharing information with third parties, we will post these policy changes on our web site, and our visitors will be given the opportunity to have their information removed.

Security Measures

The Autoland web site uses industry-standard security standards, procedures, and encryption. The information we collect from our visitors is stored on secured servers. Our professional IT team is constantly monitoring new technologies that protect sensitive information.

"Cookies"

A "cookie" is a piece of data stored on the user's hard drive containing information about the user. Cookies are sent to your web browser and stored on your hard drive, and they function as identifiers. From time to time, Autoland (or our sponsors and advertisers) may place cookies on your hard drive in order to help us recognize you if you return to our web site. We may use cookies in order to track information about you and to personalize your experience at our web site. We may also use cookies in order to gather information about our visitors such as the number of visitors, usage patterns, traffic patterns, etc. This information is useful for us to improve our web site design and layout, improve the user experience of repeat visitors, and understand our visitors and their needs. Please note that usage of a cookie is in no way linked to any personally identifiable information while on our web site. Once the user closes their browser, the cookie simply terminates. You can choose to reject cookies by changing the settings on your browser.

Opt-out and Unsubscribe

To ensure our users have full control over their communication preferences, Autoland offers straightforward options for opting out of SMS messages and unsubscribing from emails. If you wish to discontinue receiving SMS messages, simply reply with either "STOP" or "unsubscribe" to any SMS you receive from Autoland, and we will promptly cease sending you further messages. For those who prefer to unsubscribe from our email communications, an unsubscribe link can be found at the bottom of every email sent by Autoland. We respect your privacy and strive to make managing your preferences as convenient as possible.

Compliance with Laws

Autoland may disclose user information in the limited circumstance where we believe, in reasonable good faith, that such disclosure is necessary or required in order to: (i) comply with applicable laws, regulations or orders, (ii) protect the safety of others, or (iii) bring legal or other action against someone who may violating any of our user agreements or who may be causing or threatening to cause injury to our property or rights or others.

Other Matters

This web site may contain links to other sites. Please be aware that Autoland is not responsible for the privacy practices of such other sites. This Privacy Policy applies solely to information collected by this web site. We may change our Privacy Policy in the future, but we will post such changes in this section so that our visitors are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. You consent to the collection and use of information by Autoland by using our web site. We welcome any questions, comments, or other feedback from you regarding our Privacy Policy. Please contact us at privacy@autoland.com.

Terms and Conditions

Conditions of Use

The use of the tools and services in this website are governed by the terms and conditions explained below and by accessing our site and using our tools or services you are indicating your agreement to abide by these terms and conditions. As we develop our site we may modify the terms and conditions from time to time to make them clearer and more complete or to adapt the "rules of the road" to changes in our business or changing conditions on the World Wide Web.

Autoland Services

Autoland, LLC. is an automobile-buying service organized and located in California. The Autoland automobile-buying service, which includes this site and other offline services, is designed to provide you and other customers with consultative assistance in researching, selecting, locating, pricing, and purchasing automobiles and other related products or services of your choosing. All new and pre-owned cars will be purchased from licensed dealers who are unaffiliated with Autoland, LLC., except for certain pre-owned car sales in California, Oregon, and Washington where Autoland, LLC. is identified as the seller. If you proceed to purchase an automobile using our services, the terms and conditions applicable to your purchase, including governing Law and Venue, will be separately stated and explained in the offline purchase documents which will supplement and supersede the terms and conditions stated here.

Ownership and Personal Use

This web site and its content are owned by or licensed to Autoland, LLC. and may be used only for personal, non-commercial purposes. You may make a single copy as a record of any transaction initiated through this website and for no other purpose. No trademark or service mark identified in this website may be used without the express written consent of Autoland, LLC. or the designated owner of the mark.

Locations of Operation

At present we offer Autoland Services in the following 17 states: Alabama, Arizona, California, Colorado, Delaware, Florida, Idaho, Kentucky, Massachusetts, Minnesota, Nevada, New Hampshire, New Mexico, Oregon, Vermont, Washington, and Wyoming. If you are not located in one of those states, we regret that we cannot be of service at this time, although we hope to expand our operations into your state in the near future.

Limitations on Liability

AUTOLAND SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNATIVE DAMAGES ARISING FROM THE USE OF THIS WEBSITE OR THE PRODUCTS OR SERVICES OFFERED THROUGH THIS WEB SITE; INCLUDING DAMAGES FOR DELAY, INCREASED COST OF SUBSTITUTED PRODUCTS OR SERVICES, OR STATEMENTS OR CONDUCT OF THIRD PARTIES.

Vehicles - Disclaimer of Warranties

New vehicles purchased with the assistance of the Autoland Service will come with standard manufacturer warranties. With our assistance, you will have the opportunity to purchase mechanical breakdown protection products for new and pre-owned cars underwritten by a third party provider. The new car manufacturer warranties and mechanical breakdown protection products that you purchase will be the only warranties that apply to your automobile purchase. AUTOLAND EXPRESSLY DISCLAIMS, ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, REGARDING THE VEHICLES SOLD INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

Web Site - Disclaimer of Warranties

The tools and services on this web site are made available to you on an "as-is" basis without warranty of any kind. While we do our best to keep all tools fully functional and information on our site accurate and up to date, interruptions of services or other errors or omissions may occur from time to time, for which we may not be held responsible. SPECIFICALLY, AUTOLAND DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY WARRANTY CONCERNING THE OPERATION OR FUNCTIONALITY OF THIS WEB SITE, THE ACCURACY OF INFORMATION ON THIS WEB SITE, THE AVAILABILITY OF SERVICES OR PRODUCTS OFFERED ON THIS SITE, OR THE UNINTERRUPTED ACCESS TO THIS WEB SITE AND DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Autoland Privacy Policy

Certain personal information that you may provide Autoland through this website or other means is subject to our Privacy Policy. For more information, see our full Privacy Policy.

Trademark Information

Autoland, Autoland.com, Advocar, Driving Satisfaction, the Advocar logo, and Autoland logo are trademarks of Autoland, LLC. (the "Autoland Marks"). You agree not to display or use in any manner, the Autoland Marks without Autoland's prior written permission.

Governing Law and Venue

Should issues arise concerning the use or operation of this site, California law will apply regardless of your own locality and without resorting to principles of choice of law. Any legal disputes must be resolved in the federal or state courts in California. You agree that any action under these terms and conditions must be brought within one (1) year of your claim or cause of action or be forever barred and any law granting a longer period is waived.

Contacting Us

If you have any questions, concerns or comments regarding the operation or use of this site or the products or services offered on this site, please contact us using the following information.

About Pricing

Autoland, LLC. is committed to protecting the privacy of visitors to our web site. We collect information about our visitors only when we need information in order to assist visitors in the car buying process, such as when visitors request a quote from us, and in order to improve the user experience at our web site. Our complete privacy policy is described below.

Autoland leverages its unparalleled size and buying power to help you get a great deal. Our success is based on our network of auto dealerships across the country.

When you consult with Autoland, we will scour your geographic region to locate at least three dealerships that have the closest match to the car you want. In order to earn our business, these dealerships must provide a price that we know is great, and they are required to adhere to strict guidelines in order to remain in the Autoland dealership network.

Autoland is currently authorized to sell cars in the following states: Alabama, Arizona, California, Colorado, Delaware, Florida, Idaho, Kentucky, Massachusetts, Nevada, New Hampshire, New Mexico, Oregon, Vermont, Washington, and Wyoming.

Our goal, as always, is your satisfaction.

ALL PRICING ESTIMATES SHOWN SHOULD BE USED AS AN APPROXIMATE GUIDE TO ACTUAL VEHICLE PRICING AND DO NOT CONSTITUTE AN OFFER. Prices are based on information provided to Autoland, LLC. by independent sources and can change without notice. Prices shown are for US vehicle configurations and are shown in US dollars. There are additional costs not shown here which can vary by state or region. These include taxes, title, registration, emission fees, regional marketing and advertising fees, charges for any dealer- or manufacturer-added options not shown here, or other costs that are beyond our control. Please ask your Autoland expert to explain how a specific vehicle’s price is calculated.

Accessibility

Autoland Accessibility Statement

We are committed to providing excellent service to all our customers and members of our partner credit unions. We value diversity and inclusion, striving to provide a website that is accessible to the widest audience, regardless of technology or ability. To accomplish this, Autoland has based our web accessibility standards on the W3C Web Content Accessibility Guidelines (WCAG) 2.0 Level AA success and conformance criteria. We believe our continued work toward conforming to this standard will provide our customers with accessible content and a remarkable experience. If you are experiencing any difficulties with using a screen reader or accessing the website, please contact 800.234.6999 or email feedback@autoland.com for assistance.